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How to Compete With Big Chains: 5 Motel Marketing Strategies That Set You Apart

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If you’re running a locally owned motel, you know the competition isn’t just across the street. It’s across the entire industry. Big hotel chains have the advantage of marketing teams, loyalty programs and big advertising budgets. But here’s the truth: you don’t need to outspend them. You need to outsmart them.

Travelers are looking for simplicity, affordability and comfort, not corporate branding. In fact, more guests are actively searching for alternatives to cookie-cutter hotels. They want something personal, real and local.

Here are 5 proven motel marketing strategies that level the playing field and give you the tools to win more direct bookings, repeat guests and word-of-mouth buzz.

1. Dominate Your Google Business Profile (GBP)

When someone searches “motels near me,” Google doesn’t show your website instantly; it shows your Google Business Profile. That means your GBP is the first impression for most new guests. If it’s outdated, incomplete or neglected, they’ll skip you before they even see your rooms.

How to stand out:

  • Add 15 to 20 high-quality, current photos of your rooms, exterior, etc.

  • Respond to every review, both positive and negative ones, with a human touch

  • Use all available fields, including amenities, hours and highlights

  • Post weekly updates or promos to show you’re an active and welcoming motel

Most motels stop at the basics. By optimizing every aspect of your Google Business Profile, you’ll stand out from miles away.

2. Highlight What Chains Can’t: Personality and Flexibility

Big chains have lots of advantages. But guess what? They can’t show personality. Their tone is more scripted than a halftime show. Their prices are rigid and managers are rarely on site.

Your motel? It’s human, local and can adapt without red tape. This is an advantage, so make sure to lean into it.

Try this:

  • Show real people on your website: owners, staff or even friendly guests

  • Mention local knowledge: “We’ll point you to the best diner in town”

  • Offer flexible check-in, early check-outs or small personalized perks

  • Use your social media to highlight real-life moments, not promotions

Guests want to feel like someone’s looking out for them. Chains struggle to do that. But your local motel can knock it out of the park.

3. Package With (Lots) Of Local Flavor

One powerful way to compete is to stop selling rooms and start selling experiences. A basic motel room is fine. But a “Stay & Dine” or “Local Getaway Package” tells a story. And stories drive bookings.

Packaging ideas:

  • Stay + gift card to a nearby breakfast spot

  • Stay + discounted museum or attraction tickets

  • Stay + pet-friendly welcome bag with essentials

  • Stay + romantic weekend add-ons (flowers, wine, etc.)

Create 2 to 3 packages. List them on your site. Share them with your local tourism board. Post them on social media once a month. It’s not about the discount: it’s about positioning your motel as a local hub, not just a highway stop.

4. Use Facebook Ads to Drive Local & Last-Minute Traffic

You don’t need a $3,000 monthly ad budget to benefit from online advertising. In fact, $10 to $25 per day on Facebook or Instagram can fill gaps in your calendar if used correctly.

Smart ways to use paid ads:

  • Target last-minute travelers in nearby cities

  • Promote weekend availability during slow months

  • Push your special packages to people attending local events

  • Retarget website visitors who didn’t book with compelling offers

Pro tip: keep the ad creative simple. Use a great photo, a line of benefit-driven copy and a direct call to action.

Example:

“Stay local and affordable. Book your weekend in Boise with free parking and pet-friendly rooms.”

You don’t need more reach: you need more relevance.

5. Turn Guests Into Marketers With Review Follow-Up

Every happy guest is a potential marketing asset, but most motels never ask. Chains have loyalty points. You have a better tool: authentic guest satisfaction.

And when you follow up properly, many guests are happy to leave a review, share photos, or recommend you to others.

Make it happen:

  • Send a thank-you email or text 12-24 hours after checkout

  • Include a direct link to your Google or TripAdvisor page

  • Offer a small incentive (10% off next stay, free snack basket, etc.)

  • Ask for photo permission if they post during their stay and re-share on social

A few fresh 5-star reviews can lift your visibility and increase booking conversions more than almost anything else.

You Don’t Need a Loyalty Program. You Need Loyalty.

Independent motels have what travelers want: ease, familiarity, and local personality. The key is making that obvious in your marketing: on your website, Google profile, social media and follow-up processes. And if you need help bringing this to life, Slamdot is here.

Our team of digital marketing experts will analyze your website, SEO, social media and other assets to ensure they’re 100% optimized to drive bookings. Best of all: we don’t mess around with long-term contracts or metrics you don’t care about. Instead, our priority is making your motel more money.

Want to explore? Contact Slamdot today for a free audit!

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